Contact Us

Give us a call or stop by

Cheyenne Branch: 307-632-7733

5827 Yellowstone Road – Cheyenne, Wy 82009

  • Lobby: M-F 9 a.m.-5 p.m.
  • Drive-up: M-F 8 a.m.-5:30 p.m.

Burns Branch: 307-547-3535

120 Main Street

P.O. Box 100 – Burns, Wy 82053

  • Lobby: M-F 9 a.m.-12 p.m. & 1 p.m.-4 p.m.
Chat with us.

  • M-F 9 a.m – 5 p.m.

Other inquiries

For all other inquiries, please complete the required fields in the form below.


E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office, or use our Secure Contact Us Form.

Report a lost or stolen debit card

To report a lost or stolen debit card during business hours, you may call us at (307) 632-7733.

After business hours, call (800) 523-4175.  (24 hours a day, 7 days per week)

New PIN change option

To change your PIN (Personal Identification Number), you may call (866) 985-2273. You will be asked to verify the last four digits of your Social Security number or your Tax ID number, and you must call from a phone number that is listed on your account.